Contact CARIUMA Customer Service
How to Reach a Person at CARIUMA
Verified Contact Information
Toll-Free Number:
-
1-888-308-8698
CARIUMA Emails:
Customer Service
Legal
DMCA Inquiries
CARIUMA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular CARIUMA Phone Number
1 (888) 308-8698
Average Calls duration
2 minutes
Most Popular CARIUMA Email Address
care@cariuma.com
CARIUMA Live Agent Availability
12% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
CARIUMA Customer Service Rating
2 out of 5
Call Volume by Day
View full overview ›
CARIUMA Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular CARIUMA Phone Number | 1 (888) 308-8698 |
| Average Calls duration | 2 minutes |
| Most Popular CARIUMA Email Address | care@cariuma.com |
| CARIUMA Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| CARIUMA Customer Service Rating | 2 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to CARIUMA | Email, phone number or address or zip code |
Call Volume by Day
Contact Information
CARIUMA Website:
CARIUMA Help Center:
Corporate Office Address:
Cariuma
135 Cecil Street #10-01 MYP Plaza
Singapore,
Singapore
069536
Singapore
Summary of CARIUMA Customer Service Calls
573
TOTAL
CALLS
CALLS
01:57
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CARIUMA?
Shipping and Delivery Question:
- “Missing order. No response to past 4 messages”
- “Order not received”
- “Order never received: CCEC1216318”
Return/ Replace Question:
- “Return or not change”
- “Return”
- “Returns”
Request for Information Question:
- “No order number no status no sneakers but you have been paid. No RESPONSE”
- “No response to text sent two days ago.”
- “Order update”
Product/ Service Question:
- “Slow”
- “Want to order a pair of shoes but need to overnight delivery”
- “Problem with order CCEC1261324”
Payments and Charges Question:
- “Paid. Not shipped.”
- “Credit”
- “Haven’t received shoes paid for”
Refund Question:
- “Refund.”
- “Refund”
- “No refund”
Activation/ Cancellation Question:
- “Want to cancel order”
- “Cancel pre order”
- “Cancel”
Account Question:
- “Code didn’t work”
- “They don't respond to my email i requested several times in emails to change shipping address because it was inputted incorrectly and it is going to a wrong location”
- “I hit wrong button on phone. Looking to enter code end of season for 60% discount and ordered instead full price. DID NOT MEAN TO DO THAT”
Staff Question:
- “Customer service”
- “Lack of customer service on my order”
Website/ Application Question:
- “Can’t navigate your website to return shoes .. I am legally blind”
- “I was browsing on the website and my grandson taped the phone accidentally, and completed the order. I need to cancel it! Number CCEC.1256767”
Cards Question:
- “Use gift card”
Other Question:
- “Missing pair of shoes”
- “My order: CCEC1328086”
- “Missing my order”
Compare CARIUMA Customer Service To
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CARIUMA